Before submitting your order please read carefully the terms and conditions that follow, as these govern the supply of the products you purchase through this website or by telephone or any other method. You indicate your acceptance of these terms when you click ‘Submit’ on the online order form.
Your order will be processed and fulfilled by The Naval & Military Press Limited, 5 Brambleside, Bellbrook Industrial Estate, Uckfield, East Sussex TN22 1QQ, United Kingdom. This is a company registered in England with company number 2748979. The sale contract will be between The Naval & Military Press Limited and yourself. These terms and conditions also apply to the supply of the goods.
Order and acceptance
We will be pleased to receive your order for books or CD-ROMs to be sold in accordance with these terms, at the price described on this website. No binding contract is created until your order has been accepted. Acceptance of your order shall take place when your credit card is debited or other payment is cleared and your order has been reviewed by us. Until then we reserve the right to decline your order. Print on demand books are not subject to return.
Availability and delivery
Receipt of your order does not guarantee that we can supply the selected products to you. All the products on this website are subject to availability and we reserve the right to supply only part of an order or to divide up orders. We reserve the right to cancel your order and refund at any time. We also reserve the right to alter the availability and duration of, and to terminate at any time, any special offers. We will use all reasonable endeavours to ensure that your purchases are delivered promptly but we cannot guarantee that there will be no such delays in delivery. We accept no liability or responsibility for delayed delivery, or loss of products, however such delay or loss may be caused.
Prices and payment
Please note that the prices of CD-ROMs are exclusive of applicable Value Added Tax. Prices are not inclusive of shipping costs. Prices are subject to change at any time prior to acceptance of your order and in case of a change we shall notify you and ask you whether you still wish to proceed. Payment shall be made by credit card, debit card, PayPal, Sterling cheque (made payable to The Naval & Military Press Ltd), Postal Order or such other form of payment as shall be specified by us on the website.
Taxes and Duties – you are responsible for paying any taxes or duties levied when importing goods into your country.
Privacy and security
Reasonable care is taken to protect the confidentiality of the details of your order and payment. However, we cannot be liable if, through no fault of ours, these details are intercepted by and used by unauthorised third parties.
You give us permission to send you promotional material via email and post from time to time. If you no longer wish to receive these simply unsubscribe to our emails or ask us to change your preferences.
This website is regularly updated and does change. Information relating to products and their prices is subject to change without notice. In the case of any material error found on the website or order acknowledgement affecting your outstanding transaction, we will notify you of the corrected version and you may accept the rectified version as applying to any outstanding transaction with us or withdraw from the transaction. Product images are used for illustrative purposes only.
Payment refund policy
In the unlikely event that you are incorrectly charged for your order, a refund will be made by The Naval & Military Press Ltd using the same method as the original payment.
We are providing this website and its contents, to the fullest extent available at law, on an ‘as is’ basis and we make no, and expressly disclaim all, representations or warranties of any kind, express or implied, with respect to the information or content included in this site.
We shall not be liable in contract, negligence, or otherwise, for any loss or damage whatsoever in anyway connected with the use of this website or the information or content included on this website (except for liability for death and/or personal injury arising from any deliberate act or omission by us and except as stated specifically in this clause). Our liability for any inaccurate or incomplete information or content on the website is limited to an amount equal to the price charged to you for any products ordered as a result of such inaccurate or incomplete information.
These terms and conditions only cover the purchase of products advertised on this Naval & Military Press website. Any links within this site to other websites are not covered under these terms and conditions and we accept no responsibility or liability for the content of websites that are not under our control.
Applicable law and jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of England and the parties irrevocably submit to the exclusive jurisdiction of the English courts.
The information we collect and how we use it
When you order from us we need to know your full name, postal address, email address, shipping address and telephone number (fax number optional).
We gather this information to allow us to process your order, and deal with your payment. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your account and the provision of the service in general.
We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you. If you would rather not receive this information, please go to ‘your account’ and follow the procedure to unsubscribe.
Every user can have an account which is protected by user name and password verification. We store account information in a secure environment.
A cookie is a small file containing information about your session or about you. We may use it for research or to improve our site and the services we offer you, check the user’s qualifications for registration, or to bill the user for products or services. We will ask you if you want us to use the information you provide to continue contact with you either via email or postal mail (for example, to send you information or special offers, or for other marketing purposes).
In addition we also use embedded code within the site to gather non-personal data regarding the visitors to our site. This information provides general and not personal statistical data about the numbers of visitors, countries of origin, hits per page and operating systems used by visitors to our website.
How we protect your information
We have put in place various security procedures as set out in this policy.
– Your information is hosted on secure servers protected by a firewall and anti-virus software which is kept up to date.
– You communicate with your accounts via secure 128bit industry standard encryption technology.
– All customer accounts are protected by your user name and password.
However, it is your (the customer’s) responsibility to:
* Protect against any unauthorised access to your personal registration details.
* Log off from the registered users only area of the website when not using your machine.
* Ensure against other users accessing the registered users only area of the website via your machine while you are logged into the registered users area of the website.
Credit card information
We use Worldpay, who operate a secure server, to process our credit and debit card payments. They encrypt all credit or debit card information and authorise payment directly. This means that your credit card details are not revealed to us. Worldpay will also keep your information confidential.
Updating your details
If any of the information that you have provided to The Naval & Military Press Ltd changes, for example if you change your email address, name or payment details or if you wish to cancel your registration, please let us know the correct information by updating your details on our website. Please go to ‘log in’ on the homepage, log in and change your details.
How to contact The Naval & Military Press Ltd
Links to third party sites
The Naval & Military Press Ltd’s site contains links to other sites and is in no way responsible for the privacy practices or content of those sites.